'Our service charge has gone up by 400% – to £4k'

Leaseholders said they are shocked after receiving service charges for their properties that have risen by almost 400%.

Residents of Cavalier Way in Wincanton were informed in March that some of them would face charges exceeding £4,000, with a short payment deadline of just 19 days, causing concern for leaseholders.

Residential Management Group (RMG) took over property management on the street in May 2024, after the previous management company, Plymouth Block Management, was dismissed by the freeholder, Proxima.

One resident said the fees were "ridiculously high", but RMG said essential maintenance needing funding from service charges.